We are studying the book of Nehemiah in our women's Bible study. Nehemiah was a Jew but born in Persia during the exile of the Jews to Babylon. He inquired of a brother from Jerusalem about how they were doing. With the sad news about the broken walls there, he sat down and wept, prayed, mourned and fasted for some days. His heart was broken before the Lord.
A lot of times we do not want to know what is going on in someone's life, because we may be held responsible to do something. Nehemiah asked. And he had a broken heart for the Jews / his relatives.